ITIL Foundation (2011)

I recently earned the ITIL Foundation Certificate in IT Service Management, after about a week of study. I’m currently job hunting, and I’ve noticed that a lot of adverts list this as essential. It won’t get you a job on its own, but not having the qualification might exclude you from certain jobs, if the employer treats this as a deal breaker.

My exam was based on version 3 of the syllabus (updated in 2011), but Axelos have announced that they will release version 4 next year. Quoting from that page:

“The first release of ITIL 4 will be the Foundation level, currently scheduled to be launched in Q1 2019, with the following levels due for release in H2 2019.
[..]
If a candidate has taken ITIL v3 Foundation, then the recommended approach is to take ITIL 4 Foundation in order to be able to transition to the new scheme. There is a large amount of new material in ITIL 4 Foundation therefore a new single exam is required to assess end-learner’s knowledge of the new ITIL 4 Foundation guidance.”

Based on that, if you haven’t started studying for ITIL yet then I recommend waiting a few months. However, circumstances forced my hand. Based on that, I looked for training that’s specifically focussed on this exam, rather than going into more depth.

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